FAQ

Forum Festivals of Music, Inc. (dba Forum Music Festivals), its employees, shareholders, subsidiaries, affiliates, officers, directors and assigns (collectively “Forum Music Festivals”) does not own or operate any entity which is to or does provide goods or services for your trip, including, for example, lodging facilities, transportation companies, local ground handlers, food service or entertainment providers, etc.  As a result, Forum Music Festivals is not liable for any negligent or willful act or failure to act of any such person, or any other third party not under its control.  Without limiting the foregoing, Forum Music Festivals accepts no responsibility for any risk or injury, delay, inconvenience, damage, or death which results from criminal activity, terrorism or the threat thereof, weather or other acts of God, accidents, disease, epidemics or the threat thereof, illness, the provision of inappropriate or no medical attention, the demands of indoor or outdoor activities, attacks by animals, strikes, political or civil unrest, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, insurrection or revolt, or any other event beyond its direct control.  Participant hereby agrees to indemnify and hold harmless Forum Music Festivals from any financial liability or obligation incurred by that individual participant and from any injury or damage to the person or property of others which that participant causes, or contributes to while participating in a Forum Music Festivals Program.  Forum Music Festivals retains the right to expel any participant from the Program at the participant’s expense (and with no refund) if it believes that person’s continuation in the Program exposes him or herself or others to a risk of harm.

Forum Music Festivals is not responsible for personal injury and/or physical damage arising from acts of negligence of any member of a group attending a Forum Music Festivals event.  If it becomes necessary or adviseable to cancel or alter the schedule of events, Forum Music Festivals may do so in its discretion.  By registering for the festival or program, the School agrees to indemnify and hold harmless Forum Music Festivals from any financial liability or obligation incurred by either the School, or any individual participant, and from any injury or damage to the person or property of others which any participant causes, or contributes to, while participating in a Forum Music Festivals event.  The School, by submitting the application, releases Forum Music Festivals from any and all causes of actions, claims and damages of any kind, or nature, whatsoever, arising from any injury, loss, damage, cost, accident, delay, irregularity, or expense arising out of, or in any way connected with, the performance or operation of a Forum Music Festivals program.  Forum Music Festivals disclaims all liability in actions resulting from the unlawful reproduction of parts and/or entire scores of music.

All destinations and suppliers have their own rules related to COVID-19. For example, you may be required to quarantine upon arrival in some locations. Some locations may require masks or social distancing, or they may require you to provide proof of vaccination or negative testing. While Forum Music Festivals will try to assist you in understanding these requirements, you are responsible for understanding these requirements and must not rely on any representations made by Forum Music Festivals. Should you be denied entry to any destination or attraction, Forum Music Festivals will not be responsible for any such denial, or any cost associated therewith.

All medical costs associated with a COVID-19 infection during the trip are the responsibility of each individual traveler.

ARBITRATION

Any dispute concerning this Agreement, the brochure or any other material concerning the trip or the trip itself must be resolved exclusively by binding arbitration in Santa Ana, California pursuant to the current commercial rules of the American Arbitration Association then existent.  In any such arbitration, substantive (but not procedural) California law will apply without regard to the California Arbitration Act.

State of California Registered Seller of Travel:  CST 2098512-40. (Registration as a seller of travel does not constitute approval by the State of California.)

For California Consumers:Upon cancellation of the transportation or travel services, where the passenger is not at fault and has not cancelled in violation of any terms and conditions previously disclosed and agreed to by the passenger, all sums paid to the seller of travel for services not provided will be promptly paid to the passenger, unless the passenger advises the seller of travel in writing, after cancellation.  This providision does not apply where the seller of travel has remitted the payment to another registered wholesale seller of travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon transportation or service.

This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger is located in California at the time of payment.  Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required.  A claim must be submitted to the TCRF within 12 mos. after the scheduled completion date of the travel.  A claim must include sufficient documentation to prove your claim and a $35 processing fee.  Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim.  Request a claim form by writing to:  Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA. 94977-6001.

California law requires certain sellers of travel to have a trust account or bond.  Forum Music Festivals has a trust account.

Forum Music Festivals is registered with the State of Florida as a Seller of Travel, Registration No. ST41187.